Terms & Conditions

Making a purchase

Making a purchase is easy Browse the store choose your item(s) by adding them to your shopping basket and then proceed to checkout and choose which login option you would like to proceed with.

You will then be taken to the payment page where you will be able to choose your prefered payment, if you choose Paypal/debit and credit cards, you will be taken to Paypal where you can either log in if you have a paypal account or pay with your Debit or credit card.

Or if you prefer you can pay by cheque or postal order. No goods will be dispatched until payment has cleared. Cheques and Postal orders must be sent within 14 days or we can not guarantee stock availability

Payment

We accept a number of payment methods

  • Cheques Please make cheques payable to The Traditional Toy Box. We will notify you by email when we receive payment  and when your goods are dispatched
  • Postal Orders
  • Paypal
  • Paypal echeques Please note these can take up to two weeks to clear. We will notify you of the expected clearing date.
  • All major debit and credit cards are accepted (Visa, Mastercard, Delta, Switch, Solo, Visa Electron and Amex)Please select Paypal for this option you do not need a Paypal account to pay this way.

Shipping and Handling

We Ship to the UK,Europe,US & Canada and all other countries

Postage costs are calculated  when you checkout

All items will be sent by Royal Mail 1st Class or courier for heavier items                                                  

If you require another service please email for a quote

We aim to dispatch you order within 24 hours

UK ONLY Normally your order should be with you within 7 days of payment being cleared

EUROPE 3 - 5 Days

REST OF THE WORLD 7 - 10 Days

Privacy

The Traditional Toy Box respects and protects your privacy. In using this site we will ask you for billing, delivery and contact information This information is only used to process your order.

Returns

You may return unwanted goods within 14 working days for a refund provided the product is unopened, unused  and in a re-saleable condition. However we do not refund the return postage unless the product is to be found faulty or damaged.

Please inform us if you are going to return any products and state a reason for return

You are responsible for the safe return of all goods .We cannot be held responsible for lost parcels so please ensure you use a traceble postage method.

Refunds will be made within 30 days in the same manner the original payment was made

Cookie Policy

We use cookies on this website to make sure we give you the best experience by gathering information about how this site is used. If you continue without changing your settings, we will assume that you are happy to receive all cookies from our website.
 
We use cookies for the following reasons:
Necessary session management -  managing your login session so you can move easily from one page to another within the website and your page requests are loaded in smooth and secure manner;
Performance - collecting statistical information about how you use the website so that we can improve the site.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.  You can also learn more about cookies by visiting
www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on our website you may not be able to take full advantage of the website if you do so.
 

If you have any questions about our Terms and Conditions Please contact us

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